House Rules
Four things we will not change. They apply to every product Lionshead ships, today and forever.
Rule 1: Lifetime price freeze.
The price you sign up at is the price you pay, forever, on every Lionshead product. We grandfather freezes; we never grandfather price hikes. If we lower a price, you get the lower one. If we raise one, you don't.
Rule 2: We will never run ads.
Our products are not advertising platforms. No ads from us. No ads from partners. No ads served against your data, your behavior, or your screen. Not in the product, not in the emails, not in the notifications.
Rule 3: We will never sell or share your data.
Your data is yours. We use it to make your tools work for you. That is the only use it has. We do not sell it. We do not share it with partners. We do not feed it to a third party so we can call it “enrichment.” If Lionshead ever changes hands, the buyer inherits these rules in full. Your data is not a separate asset that comes packaged with the company.
Rule 4: One-tap account and data deletion.
Every Lionshead product has a “Delete my account and all my data” button in account settings, behind a single confirmation step. On confirmation, the account is deactivated immediately and all user data is scheduled for permanent deletion within 30 days. After 30 days, the data is genuinely gone from active systems and backups. No “are you sure” funnel. No retention email chain. No “would you like to pause your subscription instead?” patterns. You get one confirmation email at request time and one final email when deletion is complete.
For accounts linked across Lionshead products, deletion removes the link and clears your data on your side. Where another Lionshead user has service-history records tied to your account, those records remain because they belong to them, not you. Personal identifying information is scrubbed from those records at the same time.
These four can be amended only by formal user consensus governance, defined per product. There is no fine print that lets us change them quietly. If we ever propose a change, you'll see the proposal, you'll vote, and the vote will be public. Until then, what's written above is what's true.
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